Terms of Service

Terms of Service

Please read these terms carefully before using TruckTalk. These terms govern your use of our platform and services.

Last Updated: November 20, 2025

Important Notice

These Terms of Service ("Terms") constitute a legal agreement between you and Erzy Inc. ("TruckTalk"). By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

Acceptance of Terms

By accessing or using TruckTalk's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this platform.

These Terms constitute a legally binding agreement between you (the 'User' or 'you') and Erzy Inc. ('TruckTalk', 'we', 'us', or 'our'). Your use of the platform signifies your acceptance of these Terms.

Account Registration and Use

Account Creation

To use TruckTalk, you must register for an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the organization you represent. By creating an account, you represent and warrant that you meet these eligibility requirements.

Account Security

You agree to notify us immediately of any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account.

Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms, fraudulent activity, or any other reason at our sole discretion.

Services and Features

Platform Services

TruckTalk provides an AI-powered logistics management platform including but not limited to: fleet management, route optimization, dispatch automation, communication tools, analytics, and related services.

Service Availability

We strive to maintain 99.9% uptime but do not guarantee that our services will be uninterrupted, error-free, or secure. We may modify, suspend, or discontinue any part of the platform at any time with reasonable notice.

Updates and Modifications

We may update, modify, or enhance our platform and services at any time. Some updates may require your acceptance of updated terms before you can continue using the services.

Beta Features

We may offer beta or experimental features. These features are provided 'as is' and may not function as intended. We reserve the right to modify or discontinue beta features at any time.

User Responsibilities and Conduct

Acceptable Use

You agree to use TruckTalk only for lawful purposes and in accordance with these Terms. You will not use the platform to transmit any harmful, illegal, or unauthorized content.

Prohibited Activities

You agree not to: (a) violate any laws or regulations; (b) infringe on intellectual property rights; (c) transmit malware or harmful code; (d) attempt unauthorized access to our systems; (e) interfere with other users' access; (f) use the platform for fraudulent purposes; (g) scrape or copy content without permission.

Data Accuracy

You are responsible for ensuring that all data you input into the platform is accurate, complete, and up-to-date. We are not liable for any issues arising from inaccurate data provided by you.

Compliance

You are responsible for complying with all applicable transportation, safety, and employment laws and regulations in your jurisdiction. TruckTalk does not provide legal or compliance advice.

Pricing and Payment

Subscription Plans

TruckTalk offers various subscription plans with different features and pricing tiers. Current pricing is available on our pricing page and may be modified with 30 days' notice.

Payment Terms

Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. All fees are non-refundable except as required by law or as explicitly stated in these Terms.

Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You can cancel your subscription at any time through your account settings.

Late Payments

If payment fails, we may suspend your account until payment is received. We reserve the right to charge late fees or interest on overdue amounts as permitted by law.

Price Changes

We may change our pricing at any time. Price changes for existing subscriptions will take effect at the start of your next billing cycle after we provide at least 30 days' notice.

Intellectual Property

Platform Ownership

TruckTalk and all related content, features, functionality, and intellectual property are owned by Erzy Inc. and are protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the platform for your internal business purposes in accordance with these Terms.

Your Content

You retain ownership of any data, content, or materials you upload to the platform. By uploading content, you grant us a license to use, store, and process that content to provide our services.

Restrictions

You may not copy, modify, distribute, sell, or lease any part of our platform or included software, nor may you reverse engineer or attempt to extract the source code of that software.

Limitations of Liability

Important limitations on our liability and disclaimers of warranties.

Service 'As Is'

TruckTalk is provided 'as is' and 'as available' without warranties of any kind, either express or implied.

No Liability for Damages

We are not liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the platform.

Maximum Liability

Our total liability to you for all claims will not exceed the amount you paid us in the 12 months preceding the claim.

Third-Party Services

We are not responsible for any third-party services, integrations, or content accessed through our platform.

Data Loss

While we maintain regular backups, we are not liable for any data loss. You are responsible for maintaining your own backups.

Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control.

Disclaimer: Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for incidental or consequential damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless TruckTalk, Erzy Inc., and our affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees and costs, arising out of or in any way connected with:

  • Your access to or use of the platform
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property or privacy rights
  • Any content or data you submit to the platform
  • Any harm caused by your actions to other users or third parties

Dispute Resolution

Informal Resolution

If you have any dispute with us, you agree to first contact us at info@trucktalk.io and attempt to resolve the dispute informally. We'll work with you in good faith to reach a resolution.

Arbitration Agreement

If we cannot resolve a dispute informally, any legal dispute will be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.

Class Action Waiver

You agree that disputes will be resolved on an individual basis. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction where Erzy Inc. is headquartered, without regard to conflict of law principles.

Termination

Termination by You

You may terminate your account at any time through your account settings or by contacting our support team. Upon termination, your right to use the platform will immediately cease.

Termination by TruckTalk

We may suspend or terminate your account immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the platform will immediately cease.

Effect of Termination

Upon termination, we may delete your account and data. Some provisions of these Terms will survive termination, including intellectual property rights, disclaimers, indemnification, and limitations of liability.

General Provisions

Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email or platform notification at least 30 days before taking effect.

Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and TruckTalk regarding the platform.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights without restriction.

Contact Information

For questions about these Terms, contact us at info@trucktalk.io.

Questions About These Terms?

Our legal team is here to help clarify any questions you may have.

Legal Inquiries

info@trucktalk.io

Privacy Questions

info@trucktalk.io

Read our Privacy Policy to learn how we protect your data.

For general support, visit our Contact Page.